Feedback Mystery Shopping is dedicated to offering an invaluable tool in measuring satisfaction and experience from your customer’s point of view. Our team have many years of experience within the Mystery Shopping and Promotions Industries. This experience is utilised as much as possible in our investigations and reporting.
Video mystery shopping is the latest and most powerful way of experiencing the reality of service being delivered to your customers.more
Telephone Shops can be used to evaluate a number of different dimensions of the telephone transaction.
We provide an in-depth and structured study of your website's usability, functionality and customer service through a unique panel of paid, demographically profiled Internet users.
"First Step to know your business is to mystery shop it"